How to Make an Email List
Want to be able to communicate to groups of constituents easily? MonkeyPod's email lists provide an easy way to manage those groups!
Where can I find email lists in my MonkeyPod?
You can find all things email under Email Outreach in the main menu.
Choose Email Lists to create a new list, see all of your existing lists, and view all the ways to work with the lists.
How do I create an Email List in my MonkeyPod?
From the "Email List" page, click Add a List.
Enter the information about your new email list, starting with the list name, the "from" email address, and the "from" name.
List Name: The name of the email list you are creating.
When someone subscribes or unsubscribes from your list they will see the name, so choose something appropriate to be publicly viewed. You'll have an option to enter a private, internal name for the list later.
- From Email: The email address you want to send emails from.
- From Name: The name that you want to send emails from.
For example, this setup creates an email list named "Newsletter", sent from "Your friends at MonkeyPod" at info@monkeypod.io.
Click the green check mark at the end of the line to create the list. You'll then be taken to the Settings page where you can complete a few more details about the list.
List Info
List Name (Public) is the orginal name you entered when creating the list. This is the name that subscribers will see when they subscribe or unsubscribe from the list—so make sure it's acceptable for that purpose!
If you'd like to give your list a more descriptive name for internal use (e.g. Lapsed Donors Targeted for Reengagement), use the optional List Name (Private) field for that.
Default Sender
Confirm that your sender email is verified by MonkeyPod to send emails. You'll see an alert if it is not. Follow the links in the onscreen alert to verify your sending domain if necessary.
The "Reply-to" email defaults to the sender ("From Email") address. If you'd like recipients to reply to a different email address and name, enter that here. For example, you might want to setup the message to come from your director, and have the replies go to an email address managed by another staff member.
Reports
Choose whether you would like reports on activity related to this list automatically sent to you or someone else on your team of MonkeyPod users.
Syndication / RSS
Select the option in the "Syndication / RSS" section if you want to publish an RSS feed of all email campaigns sent to this list.
How to add subscribers to an email list
In general, you have five options to add subscribers to email lists:
- Adding a single subscriber
- Adding subscribers by role
- Adding subscribers from search results
- Accepting signups through your website
- Importing subscribers
To begin adding subscribers to an email list, click the address book icon to view the subscriber window.
From here, you will be shown the current subscribers on this list. To add more subscribers click "Add subscribers".
You will then be presented with three options to add subscribers:
- Adding a single subscriber
- Adding subscribers by role
- Adding subscribers from search results
Looking to import a list of subscribers? Check out this article to learn how.
Looking to add an email list sign up to your website? Check out this article to learn how.
1 - Adding a Single Subscriber
This option gives you the ability to manually add a relationship as a subscriber to that email list. Simply type in their name to find them in your MonkeyPod or create a new record and they will be added!
Important: This process skips the normal opt-in workflow, so make sure you have permission to send this person email!
2 - Adding subscribers by role
This will give you the ability to add relationships who have a specific role* to the email list.
From here, you can click Preview Import and choose who you want to subscribe or exclude. You can also choose to subscribe everyone.
*This will only add relationships who:
- are NOT marked "Do Not Email"
- have not previously unsubscribed from this email list
- have a valid email to the email list
3 - Adding relationships from search results
Sometimes you need to subscribe a group of relationships to a mailing list based on specific criteria. For example, you may want to subscribe donors who have given $500 or more in the last fiscal year and live in the state of California.
To do this, start by clicking "advanced relationship search".
This will bring you to MonkeyPod's Advanced Relationship Search.
Once you have your search completed, go ahead and click the Subscribe to Mailing List button to add them to your list.
! Important: This process skips the normal opt-in workflow, so make sure you have permission to send this person email.
4 - Accepting Self-Signups on your Own Website
MonkeyPod makes this easy by allowing you to embed subscription forms directly into your website. If you're interested in this option, be sure to check out this article that goes in more depth.
5 - Importing an Email List
To import an email list, you need to familiarize yourself with our importer! We make it easy to bring over your email lists, just follow the instructions and you'll be good to go!
Frequently Asked Questions
Is there a way for our supporters to control their subscriptions directly?
All email campaigns automatically include an unsubscribe link in the footer to let any recipient opt out. You can also give your supporters the option of managing list subscriptions through their Community Portal. See How to Use the Community Portal for details.
I can't see all of my lists, is there a place where archived lists show up?
Yes! Archived lists are hidden by default to help keep your workspace clean and on task. If you would like to see your archived lists, simply click the "Show Archived" box at the top right.
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